Shipping

We aim to dispatch orders as quickly as we can and once your order has been dispatched, you will then be notified of the tracking information

 

HOW MUCH DOES SHIPPING COST & HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?

Expected to take 8-12 business days to arrive, The 8-12 working days delivery estimate is from the moment you receive your dispatch confirmation.

 

DO YOU OFFER FREE SHIPPING?

We ship to USA, Canada, Mexico and most countries in Europe.

________________________________________________________________

REFUND POLICY

KAUKKO's return policy are avilable for 30 days.

If you find any problem with the backpack within 30 days of receiving the package, you can contact us to return and exchange.

If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.
To complete your return, we require a receipt or proof of purchase.

 

Refunds (if applicable)

Once your return are received and inspected, we will send you an email to notify you thatwe have received your returned item.

We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and the money will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Please note that the shipping cost of returned products due to personal reasons will be borne by the customer.

 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before yourrefund is officially posted.
Next contact your bank. 

There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at kaukkoofficial@hotmail.com.

 

Exchanges (if applicable)

We only replace items if they are defective or damaged. 

If you need to exchange it for the same item, send us an email at kaukkoofficial@hotmail.com